Contact information

Contact Information

Welcome to Ravoreli.

At Ravoreli, we value clear communication and aim to provide a convenient and supportive shopping experience for our customers.

Whether you have questions about our notebooks, planners, journals, existing orders, shipping arrangements, or store policies, our customer support team is available to assist you.

We encourage customers to contact us whenever they need additional product information or assistance with their purchases.

Customer Support

For general inquiries, product questions, order assistance, shipping updates, returns, or refunds, please contact us by email.

CUSTOMER SUPPORT EMAIL: [email protected]

SUPPORT HOURS: Monday–Friday, 9:00 AM–6:00 PM (UTC+8)

To help us review your inquiry efficiently, please include your order number when contacting us about an existing purchase.

For product-related inquiries, providing the product name or a link to the relevant product page may also help us better understand your question.

How We Can Help

Our customer support team can assist with a variety of shopping-related inquiries, including:

  • Product Information: Questions about notebook sizes, materials, binding styles, page layouts, colors, and available options.

  • Order Assistance: Questions about order details, order status, or changes to an existing purchase.

  • Shipping and Delivery: Information about processing times, tracking details, and delivery-related concerns.

  • Returns and Refunds: Guidance on return eligibility, refund requests, and applicable store policies.

  • General Inquiries: Questions about our website, product collections, or shopping experience.

We aim to provide clear and useful information to help customers make informed purchasing decisions.

Business Information

Ravoreli is an online stationery store operated by Wuhan Chenxuan Education Consulting Co., Ltd.

Our website offers a selection of notebooks, planners, journals, and related stationery essentials for everyday writing, planning, study, and personal organization.

BRAND: Ravoreli

LEGAL COMPANY NAME: Wuhan Chenxuan Education Consulting Co., Ltd.

OWNER / REPRESENTATIVE: Nan Jiabao

CUSTOMER SUPPORT EMAIL: [email protected]

SUPPORT HOURS: Monday–Friday, 9:00 AM–6:00 PM (UTC+8)

WEBSITE: https://ravoreli.com

BUSINESS ADDRESS: Room 12, 1st Floor, Building 2, Ligongguan, No. 225-26 Xiongchu Avenue, Hongshan District, Wuhan, Hubei Province, China

We're Here to Help

At Ravoreli, we believe that a positive shopping experience begins with helpful information and straightforward communication.

If you need assistance before or after placing an order, please reach out to us at [email protected].

We appreciate your interest in Ravoreli and look forward to helping you find stationery that suits your everyday needs.